LONGEVITY PEPTIDES

Since we are a " for research purposes only" company, we are unable to assist you with the use of our products. Disclaimer Longevity Peptides provides products strictly intended for research purposes only. These products are not for human or animal consumption, injection, or any form of ingestion. Any use of our products outside of laboratory research is strictly prohibited and against our policies. We do not promote or condone the use of research chemicals for recreational or therapeutic purposes, and doing so may violate local, state, or federal laws. Customers are responsible for ensuring that their use of these products complies with applicable regulations. By purchasing from Longevity Peptides, you agree to use our products solely for research purposes and accept full liability for their use in accordance with this disclaimer.

Shipping Policy

We process and ship orders within 2-5 business days. Once your package has been shipped, our responsibility ends. The shipping carrier (USPS, UPS, or FedEx) assumes full responsibility for its delivery.

Tracking & Shipping Responsibility

Once we provide you with a tracking number, we no longer have control over your package and do not have access to any additional tracking information.

We understand that waiting for a package can be frustrating, but we do not have the time or resources to respond to emails asking for tracking updates. Our focus is on fulfilling orders and running our business efficiently. If your package is delayed, missing, or lost, you must contact the carrier directly.

For assistance, please reach out to the carrier:

USPS:

1-800-ASK-USPS® (1-800-275-8777)

UPS:

Contact UPS

FedEx:

Available upon request for an additional charge

Lost Packages & Insurance

Shipping carriers are generally reliable, but delays and lost packages do happen. If you’re concerned about this, we strongly recommend purchasing package insurance for a small additional fee. Email us at longevitypeptides@protonmail.com before placing your order to get a quote.

Final Sale – No Exceptions

Once payment is made and your package is shipped, our transaction is complete. We do not issue refunds, reshipments, or replacements for lost or delayed packages.

If we make a mistake (e.g., an item is missing from your order), we will correct it. Please contact us immediately.Refunds are only

issued if we cannot fulfill your order due to stock unavailability.

Important Notes

🚫 We do not track packages after they leave our facility.

🚫 We cannot respond to emails or texts asking where your package is.

🚫 We do not have special access to shipping updates beyond what you see with your tracking number.

We appreciate your understanding—our priority is fulfilling orders as quickly as possible, and we simply do not have the capacity to respond to package inquiries. If you have concerns, please insure your package before ordering.

Satisfaction Guarantee & Return Policy

At Longevity Peptides, we are committed to your satisfaction, even if your initial experience does not meet expectations. We understand that research chemicals can produce varying results due to methodology, environmental factors, and equipment variations.

Our goal is to ensure you feel confident in your purchase and satisfied with your research outcomes.

Our Return & Exchange Policy

Unlike many companies, we stand by our products:

-If you are unsatisfied, you may return unused products for an exchange.

-We do not accept returns of used products, and we do not offer refunds for any items, whether used or unused.

-Customers are responsible for all shipping costs related to returns and exchanges.

-Important Notice: All our products are for research purposes only and are not intended for human consumption. Requests for returns based on personal use results will not be accepted.

How to Request a Return or Exchange

To initiate a return, please email us at longevitypeptides@protonmail.com with:

Your

full name

Your

order number

The

items being returned

The

products you’d like in exchange

Additional Notes:

No credit will be issued for unused balances. Any additional amount owed must be paid before we ship new products.

We appreciate your trust in Longevity Peptides and are here to support your research needs!